Oh sweeeet synchronicity!

Ahw it's a great great thing when stuff comes together in a positive way.
Last year I had a tax agent prepare my tax return incorrectly, and it was causing a few headaches this year for me. So after TWO DAYS of trying to sort it out by myself with the help of the ATO I was at a point where I couldn't complete my return for this year, and I was possibly going to be up for a penalty fine from last year (which wasn't my bloody fault). Finally, I get to 'the helpful person' at the ATO and he explains that I really must go back to the tax agency and get them to ammend the previous return and sort it out.
'so do I have to pay them to do this?'
'I'm sorry, I'm unable to say what they may charge you for this' says the ATO 'helpful person'.
Great.
Off I go, make the appointment with tax agency who don't know what they're doing. My confidence in them to fix this is not high.
I front up to the appointment, but happily, as a course of 'how the universe works in strange and positive ways....', I have completely OD'd on Rescue Remedy because of the nausea from the pregancy, and am more Zenned than a Zen Monk. I am just like SO Zen. I AM Balance. I AM Calm. I AM Invincible, and all the world shall bow to my requests....

Ding-dong agent goes through the motions of excuses etc. 'I think last year they did X and Y to just save you money....' 'I think they were trying to make it simple and easy for you...'
Yeah, nice and simple. Two days of stress and worry and eurrgk. Gee, thanks. So he finishes the ammendment and says quietly without any kahunas at all...'um, I'll er just charge you $85 for that...'
I sit. In total Zen I say quietly.
'You're really going to charge me for that?'
And the pitiful wall falls. He says mumblingly, 'oh, alright, um yeah, it's ok, um I won't argue with you...we'll just leave it....'
Then a little chit chat ensued with him reiterating what a great deal he'd offered, and me reiterating that he could have got the full amount last year and this year if they'd done they're job properly. Very quietly though. Very calm.
So wonderful wonderful. For 85 bucks I'd expect a full therapeutic massage goddammit.

And the refund for that network company came through too. I will never do that again. So all's good. "Back to Norman", as the RugRats say...